Privacy Policy

Last updated: April 3, 2026

Welcome to Jism.health. We are a WhatsApp-based calorie tracking service. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our service, you agree to the practices described below.

1. Information We Collect

When you interact with our service via WhatsApp, we may collect:

• Phone number — to identify your account and send you responses.
• Message content — the food and meal descriptions you send us in order to calculate calorie estimates.
• Usage data — timestamps of messages and frequency of use to improve the service.

We do not collect data from your device beyond what you voluntarily send us through WhatsApp.

2. How We Use Your Information

• To provide calorie tracking and nutritional estimates based on your messages.
• To maintain a history of your logged meals (if you opt in).
• To improve our food recognition and response accuracy.
• To send you summaries or reminders if you have requested them.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. WhatsApp & Meta

Our service operates through WhatsApp. Your use of WhatsApp is governed by WhatsApp's Privacy Policy. We use the WhatsApp Business API and are bound by Meta's platform policies. We only receive the messages you send to our business number — we do not have access to your other WhatsApp conversations.

4. Data Retention

We retain your meal logs and account data for as long as you use the service. You may request deletion of your data at any time by messaging us directly. Upon request, we will delete your data within 30 days.

5. Data Security

We take reasonable technical measures to protect your data, including encrypted storage and secure API connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing of your data.

To exercise any of these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Continued use of the service after changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out: